Infrastructure Upgrade
Scheduled Maintenance Report for FastSpring
Completed
The scheduled maintenance has been completed.
Posted Sep 29, 2024 - 03:30 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 29, 2024 - 03:00 UTC
Scheduled
Please be advised that FastSpring will be performing a scheduled maintenance for an infrastructure upgrade that will require a brief interruption of the services on the FastSpring platform:

Date:

PST:
Saturday, September 28, 2024
Start Time: 8:00 PM
End Time: 8:30 PM

UTC:
Sunday, September 29, 2024
Start Time: 3:00 AM
End Time: 3:30 AM

Impact: During this maintenance window buyers will not be able to complete a purchase from the stores.

We understand that service interruptions are very disruptive to your business, and we strive to minimize them. Our regular deployments of features and bug fixes every two weeks do not require a maintenance window or down time. In such cases, we strive to make it seamless for our buyers and sellers. In this specific case, however, we are required to perform this maintenance by our infrastructure provider as well as a security best practice.

Security is very important to FastSpring and we don't take this lightly. In order to minimize the impact of the interruption, we have chosen a day and time when the number of orders is at its lowest. Our goal is to complete the upgrade in less time than the window provided, to further reduce the impact.
Posted Sep 23, 2024 - 16:33 UTC
This scheduled maintenance affected: FastSpring System.