Update - We are continuing to investigate this issue.
Nov 03, 2026 - 18:54 UTC
Update - We are continuing to investigate this issue.
Nov 03, 2026 - 18:41 UTC
Investigating - We are currently experiencing issues affecting certain payment methods due to a technical outage at ANTOM"s  cloud provider. As a result, some buyers may encounter difficulties completing their purchases using the following payment methods:

QRIS
VietQR
Troy (credit card)
DANA
KakaoPay
OVO
PromptPay
Alipay
NaverPay
TossPay
We are actively working to resolve the issue and will provide an update as soon as more information becomes available.
We apologize for any inconvenience and appreciate your patience.

Nov 03, 2026 - 18:40 UTC
FastSpring System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

PayPal Live Site Maintenance (Venmo) Nov 5, 2026 07:30-11:00 UTC

PayPal has multiple scheduled maintenance windows throughout the month. During these windows, some PayPal transactions may briefly experience errors.

Currently scheduled maintenance windows (UTC):

November 5, 07:30 UTC - 11:00 UTC
PayPal's Venmo brand will be performing routine maintenance activity. There is a possibility some users could experience service interruption for up to 60 seconds during the maintenance period.

No action is required from FastSpring sellers. This is an FYI so you're aware of the scheduled maintenance and potential temporary impact to PayPal transactions.

PayPal may add, reschedule, or cancel maintenance windows, so check PayPal's status page (https://www.paypal-status.com/paypal-status/product/production) for the most up-to-date schedule and details.

Posted on Nov 02, 2026 - 16:03 UTC

Nov 4, 2026

No incidents reported today.

Nov 3, 2026

Resolved - This incident has been resolved.
Nov 3, 18:54 UTC
Investigating - We are currently experiencing issues affecting certain payment methods. As a result, some buyers may encounter difficulties completing their purchases using the following payment methods:

QRIS
VietQR
Troy (credit card)
DANA
KakaoPay
OVO
PromptPay
Alipay
NaverPay
TossPay

We are actively working to resolve the issue and will provide an update as soon as more information becomes available.

We apologize for any inconvenience and appreciate your patience.

Nov 3, 18:34 UTC

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

Resolved - Payment processing is fully operational. Our gateway provider has confirmed that transaction authorization and capture are functioning normally, with no impact on buyers or sellers.
Oct 29, 23:41 UTC
Investigating - No impact on payment authorizations.

Credit card transactions may experience intermittent delays or failures due to an issue with our third-party payment processing gateway. We are actively investigating and will share updates shortly.

Oct 29, 23:21 UTC

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.