All Systems Operational
FastSpring System Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 21, 2020

No incidents reported today.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020
Resolved - We have addressed configuration issues related to our customer support portal and it is now fully accessible. The root cause of the issue has been identified as unexpected side-effects from an update to a third-party system. We apologize for any inconvenience.
Oct 12, 16:30 UTC
Update - We are continuing to work on a fix for this issue.
Oct 12, 16:08 UTC
Identified - We are currently experiencing technical difficulties with our customer support portal. As a temporary workaround please submit your support request to support@fastspring.com and include as much detail as possible. We will inform you when the portal is working again. Thank you for your patience; response and resolution times are currently slow due to the portal issue.
Oct 10, 21:00 UTC
Oct 11, 2020

No incidents reported.

Oct 10, 2020
Oct 9, 2020
Resolved - PayPal's issue has been resolved, so it should no longer be impacting FastSpring orders.
Oct 9, 20:48 UTC
Monitoring - We're seeing an impact to some of orders placed on our platform using PayPal due to an ongoing Production Service Disruption at PayPal (details here: https://www.paypal-status.com/product/production).
Oct 9, 17:38 UTC
Oct 8, 2020

No incidents reported.

Oct 7, 2020

No incidents reported.