Degraded performance with checkout loading,

Incident Report for FastSpring

Resolved

Operations and services are back to normal.
Posted Nov 28, 2025 - 22:52 UTC

Update

We are no longer seeing latency or failed checkout loads, but our engineering team is continuing to actively investigate the earlier performance degradation. We will provide updates as more information becomes available.”
Posted Nov 28, 2025 - 17:48 UTC

Investigating

We are experiencing degraded performance with checkout loading, including slow or failed loads, due to increased Black Friday traffic.
Engineering is treating this as a critical issue and is actively investigating.
Posted Nov 28, 2025 - 13:15 UTC
This incident affected: FastSpring System.