Support Portal Login
Incident Report for FastSpring
We have addressed configuration issues related to our customer support portal and it is now fully accessible. The root cause of the issue has been identified as unexpected side-effects from an update to a third-party system. We apologize for any inconvenience.
Posted Oct 12, 2020 - 16:30 UTC
We are continuing to work on a fix for this issue.
Posted Oct 12, 2020 - 16:08 UTC
We are currently experiencing technical difficulties with our customer support portal. As a temporary workaround please submit your support request to and include as much detail as possible. We will inform you when the portal is working again. Thank you for your patience; response and resolution times are currently slow due to the portal issue.
Posted Oct 10, 2020 - 21:00 UTC