Unable to accept PayPal EUR from European Economic (EEA) region

Incident Report for FastSpring

Resolved

This incident has been resolved.
Posted May 20, 2024 - 19:46 UTC

Monitoring

Paypal EU transactions are going through successfully. We are continuing to monitor the situation.
Posted May 12, 2024 - 09:20 UTC

Update

Processing of PayPal EUR transaction from EEA region is back to normal. We are still investigating the issues with last nights recurring charges. Thank you for your patience and co-operation at this time.
Posted May 11, 2024 - 18:48 UTC

Update

We are continuing to investigate this issue.
Posted May 11, 2024 - 17:05 UTC

Investigating

We are currently investigating this issue and will provide an update once there is more information.
Posted May 11, 2024 - 17:05 UTC
This incident affected: FastSpring System.