Popup and embedded secure payload failures
Incident Report for FastSpring
From 2:45-6:03 pm PST, transactions on popup and embedded storefronts that utilized secure payloads were unsuccessful. This was due to some changes made to webhook payloads during a release, which caused conflicts with secure payloads. However, we have resolved the issue and all transactions have been processed successfully. We are currently conducting further investigation to determine the root cause and take the necessary measures to prevent such incidents from happening again in the future.
Posted May 18, 2023 - 21:45 UTC