Limited Dashboard Access
Incident Report for FastSpring
Resolved
From 2019-06-01 07:55 PDT to 2019-06-01 12:36 PDT we experienced abnormal traffic to our Dashboard application. In order to ensure the continued stability of our platform, we disabled certain kinds of traffic from reaching Dashboard. Some legitimate traffic may have been affected as a result. We apologize for the inconvenience
Posted Jun 01, 2019 - 23:30 UTC
Investigating
We are experiencing a service issue which began approximately 8 am Saturday June 1st PDT, that could impact your ability to log on to Dashboard or Springboard. Stores and customers' ability to order were not impacted. The cause of the issue has been identified and currently investigated. We apologize for any inconvenience this may be causing for you or your customers.
Posted Jun 01, 2019 - 19:04 UTC