Some orders not being processed
Incident Report for FastSpring
We experienced a delay in processing some of our orders. This was a result of degradation of performance on of our servers. The issue is now resolved and all orders are processing as expected.
Posted Apr 29, 2021 - 02:28 UTC
We have taken steps to ensure any processing delays are limited to a maximum of 15 minutes while we continue to search for a root cause.
Posted Apr 28, 2021 - 17:00 UTC
We are continuing to investigate this issue.
Posted Apr 28, 2021 - 14:58 UTC
We have identified an issue where some orders are not being processed immediately. We are currently investigating the cause.
Posted Apr 27, 2021 - 04:00 UTC
This incident affected: FastSpring System.