Intermittent issues with docs.fastspring.com

Incident Report for FastSpring

Resolved

The migration of docs.fastspring.com to new infrastructure has been completed, and the site is once again available. We apologize once again for any inconvenience this may have caused.
Posted Apr 23, 2019 - 15:54 UTC

Update

The documentation site at docs.fastspring.com has been temporarily disabled as we are migrating the site to new infrastructure. We expect the site to be available again on Tuesday, April 23rd. We apologize for any inconvenience this may cause; if you need assistance, please contact support@fastspring.com.
Posted Apr 20, 2019 - 22:41 UTC

Update

We are continuing to investigate the cause of this issue and working to keep the documentation site running smoothly, but the site is still experiencing intermittent issues.
Posted Apr 19, 2019 - 16:40 UTC

Update

We are continuing to investigate the cause of this issue.
Posted Apr 18, 2019 - 19:07 UTC

Update

We are continuing to investigate this issue.
Posted Apr 17, 2019 - 23:22 UTC

Investigating

We are currently experiencing intermittent issues with our Contextual documentation site, docs.fastspring.com. Stores, Dashboard, and Springboard are not affected and are functioning normally. We are working to correct the problem with the documentation site as soon as possible, and we apologize for any inconvenience this may cause.
Posted Apr 17, 2019 - 15:57 UTC
This incident affected: FastSpring System.