Customers Not Receiving Fulfillments
Incident Report for FastSpring
We have resolved the problem. We apologize for the inconvenience this caused for you and your customers.
Posted Oct 12, 2018 - 16:53 UTC
We are continuing to investigate this issue.
Posted Oct 12, 2018 - 16:22 UTC
We are troubleshooting an issue that is preventing transaction processing from completing. Customers will see what appears to be a successful transaction, but license keys and download links are not being rendered on the completion page nor in receipt email messages. We will have another update soon.
Posted Oct 12, 2018 - 13:00 UTC
This incident affected: FastSpring System.