Please be advised that FastSpring will be performing a scheduled maintenance for an infrastructure upgrade that will require a brief interruption of services on the FastSpring platform.
Date: Sunday February 2, 2020
Start Time: 4:00 AM UTC
End Time: 5:00 AM UTC
Impact: During this maintenance window, you will not be able to make any modifications to your stores or products, and customers will not be able to complete a purchase from your stores.
We understand that service interruptions are very disruptive to your business, and we strive to minimize them. Our regular deployments of features and bug fixes every two weeks do not require a maintenance window or down time. In such cases, we strive to make it seamless for our buyers and sellers. In this specific case, however, we are required to perform this maintenance by our infrastructure provider as well as a security best practice.
Security is very important to FastSpring and we don't take this lightly. In order to minimize the impact of the interruption, we have chosen a day and time when the number of orders is at its lowest. Our goal is to complete the upgrade in less time than the window provided, to further reduce the impact.
Next Steps: No action is required from you.
For any questions / concerns, please contact firstname.lastname@example.org