All Systems Operational

Uptime over the past 90 days. View historical uptime.
FastSpring System Operational
90 days ago
99.93 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 25, 2025

No incidents reported today.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
AWS Outage, Delayed Webhooks and Emails
Resolved - Webhook latency is gradually returning to normal levels. All subscription rebills are currently processing, and we will continue to monitor the system for any further issues.
Oct 20, 21:45 UTC
Monitoring - Emails have been successfully sent, though webhooks are still experiencing delays. We expect these delays to resolve, but unfortunately, we cannot provide an exact timeframe.

Rebills are continuing to be processed and will require a few more hours to complete.
Oct 20, 20:34 UTC
Investigating - We are currently experiencing delays in processing webhooks and auto-generated emails. Our team is working with Amazon Web Services (AWS) to identify the cause and restore normal performance as quickly as possible. Updates will be provided as we learn more.
Oct 20, 19:06 UTC
AWS Outage Impacting FastSpring Platform and Stores
Resolved - All services are operating normally, except for a delay in processing rebills. Our team is actively working to resolve this and ensure all affected transactions are completed as soon as possible.
Oct 20, 17:41 UTC
Update - Email and webhook delivery continues to be impacted by the AWS incident. We will continue to monitor
Oct 20, 11:45 UTC
Monitoring - AWS services are being restored, but there may be delays in buyer emails or webhooks. We continue to monitor the situation
Oct 20, 10:01 UTC
Update - We continue to work with AWS to restore service
Oct 20, 09:24 UTC
Identified - We are currently experiencing an issue caused by an ongoing AWS outage that is impacting the FastSpring platform. As a result, sellers may be unable to log in to their FastSpring accounts, and buyer checkout experiences may also be affected on stores hosted through FastSpring.
Our engineering team is actively monitoring the situation and working with AWS to restore full functionality as soon as possible.
We will provide updates here as more information becomes available.
Thank you for your patience and understanding.
Oct 20, 08:28 UTC
Update - We are continuing to investigate this issue.
Oct 20, 07:50 UTC
Investigating - Our cloud service provider is currently having issues with its service which is impacting our platform.
Oct 20, 07:34 UTC
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025
PayPal down
Resolved - We are no longer seeing the error in our logs and PayPal orders are completing successfully
Oct 16, 17:33 UTC
Investigating - FastSpring has received alerts confirming that PayPal is down.
We will continue to monitor and will update you with changes.
Oct 16, 16:54 UTC
Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

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